Contact channels

Entra en el Área de Clientes y descubre una nueva forma de gestionar tus servicios cuando quieras, sin esperas y cómodamente desde casa.

By phone

Customer service hotline

981 215 990 - 900 201 230 - 900 240 341

Customer service hours:
Monday to Friday from 8 am to 9 pm.

Incident report helpline

900 201 250

Customer service hours:
Available 24 hours a day, 365 days a year.

Phone line for reporting meter readings.

900 814 270

Customer service hours:
Available 24 hours a day, 365 days a year.

Whatsapp

681 314 393

Use this phone for inquiries or business dealings.

Customer service hours:
From 8 am to 9 pm.

Prior appointment

You can decide when you would like us to contact you so we can help with any account-related procedures.

Escribiéndonos

Twitter

@VIAQUA

Response time:
Lunes a viernes 09:00 a 17:00 h.

En nuestras oficinas

Address

Para conocer qué oficina le corresponde, selecciona el municipio.